Haven XL: 2 Years Later

Two years into using the Haven XL Hammock Tent, it's time for a reality check. I've logged numerous nights across varied terrains, weather conditions, and scenarios, giving this tent an authentic field test. Here's what I've learned:

Durability and Wear of the Haven XL

The Haven XL has seen its share of challenges. Although initially impressive, I've begun observing noticeable seam separation, zipper strain, and rainfly degradation, despite meticulous care in setup, takedown, and storage. The tent remains usable, but these issues increasingly require attention, suggesting a shorter lifespan than I'd hoped.

Air Pad Issues

The air pad, integral to the tent's comfort and structure, became a source of frustration early on. Pinhole leaks plagued my nights until I adopted a rigorous pre-trip testing routine and handling protocol after my 3rd air pad. While patch kits and soap-water leak tests have become staples, it's clear the stock pad's reliability is a weak point. I've since identified a compatible alternative, notably the OneTigris Camping Sleeping Pad, which offers better reliability at a lower cost.

Real-World Performance of the Haven XL

HavenXL seams and tape coming apart

Despite the issues, the Haven XL remains one of the most comfortable hammock tents I've used when the air pad doesn't leak. Its flat-lay design, and intuitive setup still stand out. The tent performs exceptionally in mild weather, providing unparalleled comfort and restful sleep.

However, during heavier rains and humid conditions, I've faced condensation challenges and minor water ingress at compromised seams. Proper site selection and additional waterproofing measures have become essential practices.

I've hated the zippers from the first time I've used the HavenXL. There are 2 zippers- one for each side. Which means you need to pull the zipper the entire lenght of the hammock to get in and out- which is particularly a pain when you are in the hammock. Your weight puts stress on the zippers, so I have to adjust my weight to zip and unzip- and that can be awkward. And if you try to just power through- you will damage the zippers. Remember you have to zip and unzip the entire lenght! They should have put 2 zippers on each side!

Be aware of the rainfly. I haven't had much of a problem with it, but you need to be aware that if condensation starts forming on the underside- it will soak through the mesh and drop onto you. The rainfly basically sits right on top of the mesh- I often modify mine so that it doesn't. I have also felt the need to coat the rainfly with waterproofing spray every so often.

Customer Support Experience

Interactions with Haven's customer support have been surprisingly solid. After I publicly detailed the seam failure and other concerns in a blog post, Haven reached out and—without hesitation—offered to send me a replacement tent body free of charge. Their response: “This should never be an issue, regardless of how long it's been out of warranty.” That kind of accountability is rare in the outdoor industry and speaks volumes. While I still believe more proactive support could benefit long-term users, this gesture went above and beyond.

Final Verdict

My winter adventure in -10 degrees!

Two years in, would I recommend the Haven XL? Yes—but only with clear expectations. If you understand the tradeoffs, are comfortable dealing with potential air pad issues, zipper difficulties and are willing to put in extra care and maintenance, then the comfort it offers can absolutely be worth it. For the right user, it remains one of the most innovative and comfortable hammock tents available. But if you're expecting plug-and-play simplicity and long-term durability without effort, it may not meet your expectations. The quality still has room to grow relative to its price, weight, and the attention it demands in the field.

Pros:

• Superior comfort and flat-lay design

• Excellent initial ease of use and setup

• Strong initial customer support

Cons:

• Durability concerns after extended use

• Air pad reliability issues

• Rainfly vulnerabilities

• Weight

• Maintenance costs

• Seam and Tape separation

• Zippers are difficult to use when inside the tent

That said, I give full credit to Haven’s support team for stepping up and replacing the damaged tent body without excuse or delay. It doesn’t erase the design flaws—but it does show they’re listening.

Moving forward, I'll continue documenting my experience, updates, and insights to help fellow backpackers make informed decisions. Comfort doesn’t count for much when your tent can’t be trusted. I’ll keep testing—but I’ll be doing it with backup.

Update: August 2025

The Replacement Tent Shell

The zippers have been upgraded from the original design, and there is now a pull strap that runs underneath the tent that can elevate one side a few inches—a nice touch in certain situations. The ridgeline and structural lines also feature a new material that seems more durable. These are definite improvements over the original.

But...

The tent body material itself has changed—and it's noisy. Every time you move, it crackles loudly. In a quiet forest, it’s jarringly noticeable and undermines the tranquility I value in the backcountry. I’m currently brainstorming ways to reduce the noise and plan to test a few ideas next month.

While I appreciate the thoughtful upgrades, this new issue may create a new set of tradeoffs for certain users—especially light sleepers or those who prioritize quiet environments.

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